Privacy Policy

Last updated: January 2025

HealthNorthway (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number
• Your state of residence and other form inputs
• Information about your health savings interests or inquiries
• IP address, device information, and browsing activity

2. How We Use Your Information

Your information may be used to:

• Provide informational health savings updates, program updates, and service-related notifications
• Send account notifications and other service communications
• Improve website performance and user experience
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Independent third-party program providers
• Vendors that help us operate our website and communications
• Legal authorities if required by law
• Opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.

4. Cookies & Tracking

We use cookies and tracking technologies to improve performance, analyze usage, and personalize content. You may disable cookies in your browser, but some features may not function correctly.

5. SMS & Email Communications

If you provide your phone number or email, you may receive automated messages, including account notifications, health savings updates, and other service-related communications. Messages are strictly informational and service-related. No marketing or promotional messages will be sent. Message and data rates may apply. You may opt out at any time by replying STOP.

6. Data Protection & Security

We use industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You may request to:

• Access or update your personal information
• Request deletion of your data
• Opt out of communications

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

10. Contact Us

For questions about this Privacy Policy, contact us:

HealthNorthway
Address: 450 Market St Suite 500, San Francisco, CA 94105
Phone: +1 (628) 243-7814
Email: support@healthnorthway.com